Customer Support

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PLEASE NOTE: Trouble Tickets can now be submitted thru our new Support Web Portal.  Please use the Trouble Tickets for submitting requests for License Unlock Codes.  You can also email us if you have comments or suggestions or submit a special request on our Suggestions page

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V - (615) 535-2422

F - (866) 868-9048

E - support@mksense.com

Welcome to One Accord, LLC. and Make Sense Software's Customer Support web.  Whether you are a Priority Support client or are a "Pay As You Go" support customer it is our goal to provide "TLC" Support.  We value our customers and enjoy longstanding relationships with many of our clients - including some of the largest security dealers in the United States.  It has always been our goal to respond to tech support inquiries within less than one business day.
Please submit support requests (including unlock code requests) to our Desktop Support Help Desk at the following link: http://support.oneaccordllc.com
If for some reason you have contacted Tech Support and have not received a prompt response please let us know.  For emergency contact you can reach Bill's cell phone at: 615-428-9259

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Sales/Toll Free: 1-877-447-3673

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Copyright 1998-2009 One Accord, LLC / All rights reserved

Customer Service/Support: (615) 535-2422  Fax: (866) 868-9048

One Accord, LLC.  400 Watersedge Lane, LaVergne, TN 37086